Disagreement Resolution Service

Disagreement Resolution Service - DRS

The Compass Partnership is Bolton Council’s chosen provider of the statutory SEND Disagreement Resolution Service (DRS).

To access DRS, please email drs@compassbolton.co.uk

What is DRS?

Local authorities must make disagreement resolution services available to parents and young people.

Use of the disagreement resolution services is voluntary and has to be with the agreement of all parties.

The service, while commissioned by it, must be independent of the local authority – no-one who is directly employed by a local authority can provide disagreement resolution services. 

Disagreement resolution arrangements cover all children and young people with SEN, not just those who are being assessed for or have an EHC plan, and a range of disagreements, as set out in the SEND Code of Practice.

They are available to parents and young people to resolve disagreements about any aspect of SEN provision, and health and social care disagreements during the processes related to EHC needs assessments and EHC plans.

They can provide a quick and non-adversarial way of resolving disagreements.

Used early in the process of EHC needs assessment and EHC plan development they can prevent the need for further escalation.